Resetting your Blink Sync Module can help resolve Wi-Fi connection problems, offline errors, setup failures, or communication issues between the module and your Blink cameras.
Standard Reset Method
Keep the Blink Sync Module connected to power.
Locate the small recessed reset button on the back or side of the Sync Module.
Use a paperclip, SIM-eject tool, or another thin object to press and hold the reset button.
Hold the button for approximately 5 seconds, or until the LED indicator turns red.
Release the reset button.
Wait for the Sync Module to restart. When it is ready for setup, it should display a blinking blue light and a solid green light.
The Sync Module is now in setup mode and can be reconnected through the Blink app.
How to Reconnect the Sync Module
Open the Blink Home Monitor app.
Select the existing Blink system where the Sync Module was previously installed.
Follow the on-screen message to reconnect or update the Sync Module.
When prompted, connect your phone to the temporary Wi-Fi network created by the Sync Module.
Return to the Blink app and select your home Wi-Fi network.
Enter your Wi-Fi password and wait for the connection process to finish.
Blink devices normally require a 2.4 GHz Wi-Fi network, so make sure your router’s 2.4 GHz band is enabled.
Full Power-Cycle Reset
Try this method when the standard reset does not place the Sync Module into setup mode:
Unplug the Sync Module from its power source.
Wait approximately 10 seconds.
Press and hold the reset button.
While holding the button, reconnect the Sync Module to power.
Continue holding the reset button until the LED turns red.
Release the button and wait for the LED indicators to show blinking blue and solid green.
Open the Blink app and complete the Wi-Fi setup again.
Blink Sync Module Reset Not Working
When the reset does not work, check the following:
Make sure the power cable and adapter are securely connected.
Try another electrical outlet.
Use the original power adapter when possible.
Restart your Wi-Fi router.
Move the Sync Module closer to the router during setup.
Confirm that your phone is connected to a 2.4 GHz Wi-Fi network.
Turn off mobile data or VPN services temporarily during setup.
Make sure the Blink app has permission to access Bluetooth, location, and the local network.
Verify that the correct Wi-Fi password is being entered.
Avoid repeatedly deleting the entire Blink system from the app. In many cases, resetting and reconnecting the Sync Module is enough to restore the connection.
Important Note
Pressing the reset button usually clears the Sync Module’s current network connection and places it back into setup mode. Your cameras may remain associated with your Blink system, but they will stay offline until the Sync Module is successfully reconnected.